How do I request a withdrawal?

Requesting a withdrawal from Cafe Casino is easy and fast. Watch our video tutorial to correctly request a withdrawal of you’re your winnings from your account. Or simply follow the step-by-step instructions outlined below.

Make a Withdrawal

1. Click the silhouette icon at the top of the page.

2. From the cashier window, select 'Withdraw'.

3. Select the method you wish to receive your withdrawal.

4. Enter the amount you wish to withdraw and click, 'Request Withdrawal'.

5. Once requested you'll be presented with your withdrawal details along with a unique reference number.

6. We'll then send you a text message with a verification code to ensure you requested the withdrawal. You'll need to use this code to complete your transaction.

IMPORTANT REMINDERS: 

• All deposits must be wagered completely before any winnings can be withdrawn. By not meeting this requirement, your withdrawal may be subject to cancelation and return of funds to your account balance.
  • Exceptions will be made for peer-to-peer methods such as Player Transfer and MatchPay - when there is a re-deposit, in whole or in part of a previous withdrawal.
• Withdrawals are processed each day on a first-come, first-served basis and will not be processed until after 72 hours so long as all pre-authorized or pending deposits to your Cafe Casino account have been settled.
• We may require you to submit documentation prior to a payment being processed for verification purposes.
• Cafe Casino reserves the right to charge a handling fee for withdrawals less than $20.
• You may be charged a fee in the event that you deposit money into your Cafe Casino account and then withdraw it without using the funds in order to cover the actual costs of processing the transactions.
• Delivery time frames vary depending on your method of withdrawal and can be viewed on the withdrawal screen for each method.
• We're unable to ship a check by courier withdrawal to a P.O. Box or military address. Double check your address on file to avoid any delivery delays.
• Checks requests exceeding $2,000 will be sent incrementally every 7 days until you are fully paid out. A $75 processing fee will be charged for each withdrawal.
• Cryptocurrency (BTC/BCH) requests exceeding $2,500 will be sent incrementally every 3 days until you are fully paid out. 
• Should you lose or misplace your check, a STOP PAYMENT fee of $40 may be charged before the funds are returned your account. Deposit your check as soon as possible as it may become non-cashable after a period of time. The STOP PAYMENT option is unavailable on checks older than 6 months. 
• Withdrawals via Bitcoin will not be processed until all deposit transactions have been confirmed.