Why hasn't my deposit bonus been issued yet?

If you notice your bonus hasn't been issued yet, it's possible that you haven't redeemed the coupon needed to activate the bonus, or that you haven't made a deposit.

First, confirm you have claimed your match bonus by checking you Bonus Dashboard under My Rewards.

If the Bonus is listed under 'Pending Bonuses' it is waiting for you to make a deposit.

On the Deposit Page , you will need to activate the bonus that is highlighted in the Available Bonus field, or manually enter your bonus code for the offer you'd like to redeem. Once this has been done, enter your credit card information and click 'Deposit'.

You must ensure that the deposit is completed in a single transfer and includes the full amount required to unlock the bonus.