What are wagering requirements/playthrough?
Playthrough/wagering requirements refer to the amount of money that must be wagered in the casino after claiming a bonus before it can be withdrawn. For a deposit match bonus, the playthrough is a multiplier of the bonus + the deposit amount. You can view the Playthrough/Rollover requirement for each bonus through your My Rewards dashboard. Under the Bonuses Tab, you will find a menu of all bonuses available to you.
Watch our video tutorial to find out how to meet the playthrough progress on a bonus or promotion. You can also simply follow the step-by-step instructions outlined below.
Where Do I Track My Remaining Playthrough?
1. To check your playthrough progress on a bonus, click the profile icon at the top of the page.
2. From the menu, click My Rewards.
3. Under Active Bonuses, the remaining playthrough is indicated in the Playthrough Progress bar by a percentage.
4. Hovering over the information bubble will indicate how much you still need to wager to fully meet the requirement.
5. To view further details regarding your bonus, click 'Bonus Description' under your bonus and be sure to click 'Terms and Conditions' to view the Wagering Contribution Chart as some games will contribute differently to your playthrough progress.
IMPORTANT NOTE:
- All deposits must be wagered completely before any winnings can be withdrawn. By not meeting this requirement, your withdrawals may be subject to cancellation and return of funds to your account balance.
- Exceptions will be made for peer-to-peer methods such as Player Transfer and MatchPay - when there is a re-deposit, in whole or in part of a previous withdrawal.
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