How are my bonus funds used?

Your Cafe Casino account balance is made up of the Withdrawable, Locked, and Bonus balances, and you can always see it at the top of any page! With having an active bonus, keeping track of how the funds are removed from your account is pretty straightforward.

First you'll need to know what type of bonus you have active?

Deposit/Match Bonuses (requires deposit).
Cash/No Deposit bonuses (deposit not required)

Certain bonuses can only be used on some Casino games and this is usually specified in the 'Bonus Description' along with the rollover/playthrough requirement.

Match Bonus

When you redeem a match bonus, your deposit amount will be locked until the playthrough requirement on your bonus is completed. The deposit amount reflects in your 'Locked Balance' and the bonus amount reflects in your Bonus Balance.

When you place a bet, funds are deducted from your account in the following order:

For example:

You have a Withdrawal Balance of $50.76 and a Bonus Balance of $25.00 from previous winnings. You deposit $90.00 on your account and claim a 50% match bonus. You receive $45.00 in bonus funds.

Your Account Balance will look like this:

When you place a $10 bet on your favorite Casino game, the funds are removed from your Withdrawable Balance first.

If your bet’s risked amount exceeds the Withdrawable Balance, the difference is taken from the next balance in the above-mentioned order.

For example:

You want a bigger payout, so you bet $90 instead. Since you only have $50.76 in your Withdrawable balance, the difference will be subtracted from your next available balance - Locked Funds - as shown below:

Winnings generated from bets are distributed proportionately to the corresponding balances used.

Cash/No-Deposit Bonus

When you redeem a Cash bonus, the bonus amount reflects in your Bonus Balance. Unless a deposit bonus is already active, the Locked Balance remains nil.

When you place a bet, funds are deducted from your account in the following order:

For example:

You receive a cash bonus of $10. You have a Withdrawable Balance of $120.76 from previous winnings.

Your Account Balance will look like this:

You place a $10 bet on your favorite Casino game, the funds will be removed from your Bonus Balance first.

If your bet’s risked amount exceeds the Bonus Balance, the difference is taken from the next balance in the above-mentioned order.

For example:

This time you bet $55 instead. Since you only have $50 in your Bonus Balance, the difference will be subtracted from your next available balance (Withdrawable Funds), as shown below:

Winnings generated from bets are distributed proportionately to the corresponding balances used.

We recommended bookmarking this page for future reference. To further explore your balances, click here.